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Frequently Asked Questions
GENERAL
YOUR CLEAN
BOOKING & AVAILABILITY
TRUST & CARE
Booking is simple. Send us a text or complete our online enquiry form with your cleaning requirements. We’ll review your enquiry, confirm availability and discuss the best option for your property before your booking is confirmed.
Every property is different, so the time required can vary depending on the size, condition and level of cleaning required. Our services are generally charged at an hourly rate, allowing us to tailor each clean to your individual needs.We’ll discuss your requirements with you before your booking so you have a clear understanding of what to expect.
The time required depends on the size of your home, its condition and the level of cleaning required.As a guide, we recommend a minimum booking of 2 hours for regular maintenance cleaning. A more comprehensive clean may require 3–4 hours or more, depending on the property.If you're unsure how much time to book, we're happy to recommend a suitable duration based on your needs.
Yes. We arrive fully equipped with professional cleaning equipment and premium, eco-conscious cleaning products, so there's generally nothing you need to provide.If your home requires a specific product or equipment, please let us know when booking. Where suitable, we can source the recommended product ourselves for use specifically at your property.
Not at all. Many of our clients provide secure access to their property before their appointment, allowing them to continue with their day while we take care of the cleaning.Whether you're home or away, your property is treated with professionalism, respect and care.

Ready for a beautifully maintained space?
Experience refined property care with Ashby Co Services.
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